Shipping Policy

At Ceris by Gammians, we aim to deliver your order safely and efficiently across Pakistan.

1. Shipping Coverage

We currently offer delivery across Pakistan, subject to courier service availability at the customer's provided address.

2. Order Processing

Orders are generally processed and dispatched within 1–3 business days after order confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

3. Delivery Time

Once dispatched, orders are generally delivered within:

• Major cities: 2–5 business days

• Other areas: 3–7 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, remote locations, or other circumstances beyond our control.

4. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Any promotional free-shipping offers will be subject to the terms and conditions specified at the time of the promotion.

5. Cash on Delivery

Where available, Cash on Delivery (COD) orders must be confirmed before dispatch. We reserve the right to contact customers for order verification.

6. Incorrect Address or Customer Unavailability

Customers are responsible for providing a complete and accurate delivery address and contact number.

Ceris by Gammians is not responsible for delivery failures caused by:

• Incorrect or incomplete addresses

• Incorrect phone numbers

• Customer unavailability

• Refusal to receive the parcel

• Failure to respond to courier calls

Additional delivery charges may apply if an order needs to be re-shipped due to an incorrect address or customer-related issue.

7. Delayed or Lost Shipments

Although we work with reliable courier services, delivery delays can occasionally occur.

If your order has not arrived within the expected delivery period, please contact us with your order number, and we will assist you in tracking the shipment.

8. Damaged Packages

If your parcel arrives visibly damaged, please take photographs/videos of the package before opening it and contact us as soon as possible.

For damaged or incorrect products, please refer to our Return & Refund Policy.

9. Order Tracking

Where tracking is available, customers may receive a tracking number or shipment update through the contact information provided at checkout.

10. Contact Us

For questions regarding your shipment or delivery, please contact Ceris by Gammians through the customer support details provided on our website.

Ceris by Gammians
Pakistan